Delivery Information

Free UK delivery on orders over £70,- (option available at checkout), otherwise the delivery charge is £6,95. For post orders like seed only products we charge £2,50.

Orders are sent from Monday to Thursday by DPD Local next day delivery or by Royal Mail 1st class. 

In the event of a product being out of stock, we will contact you to organise a replacement or a refund.

We only send plants purchased by private customers to the UK. For wholesale customers we can arrange an export and a Phytosanitary Certificate including CITES if needed.

Our carnivorous plants travel extremely well, but if there are any problems on arrival please contact us as soon as possible.

A note will be posted on the home page if we are away and unable to send deliveries.

Christmas Deliveries

The last Christmas orders of 2022 can be placed on the 20th of December at the latest and will be despatched on the 21st of December with Next Day delivery of DPD. All orders placed after the 20th of December 2022 until the 8th of January 2023 will be despatched as from the 9th of January 2023. 

As soon as parcels are despatched, we cannot be hold accountable for any delays caused by our couriers or other external factors like weather conditions (e.g.). Please keep this in mind when ordering presents for Christmas.

Note: Christmas Gift Vouchers will be send via email, so there will be no closing time when ordering these.

Holiday during Christmas and New Year 2022-2023

We will be having holiday from the 22nd of December 2022 until the 6th of January 2023.
Orders placed in this period will be despatched as from the 9th of January 2023.

Returns

If you are not happy with your purchase, please contact us as soon as possible, your order can be returned within 14 days.

The postage costs of returning the purchase will be paid by the customer, this will not affect your statutory rights.

Please note that our plants will have a very different appearance in winter as opposed to the summer, this is nothing to be concerned about but contact us if you are not sure. Please read more about the dormancy period of carnivorous plants.

Free UK shipping

On all orders above £70,-

Fast UK delivery

Despatched within 1-3 days

Grown with little impact

Our plants grow without heating

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